Water Service
Water Disconnect/Water Shut Off
A water service disconnect/shutoff will be done, at the request of the owner or by the City of Wabasso if payment is not properly made. There will be no fee if the disconnect/shutoff is made during the regular business of 8:00 a.m. to 3:00 p.m. If the request is made after 3:00 p.m. during the week, or on the weekend, or on a holiday, a $100.00 disconnect/shutoff fee will need to be paid in full for each service or the customer will have to wait until the next business day for the disconnect/shutoff to be done.
Water Reconnect
A water service reconnect fee of $30.00 will be paid prior to re-establishing service during the business hours of 8:00 a.m. to 3:00 p.m. If the reconnect request is made after 3:00 p.m. during the week, or on a weekend or on a holiday a $100.00 reconnect fee will need to be paid in full for each service, or the customer will have to wait until the next business day for the reconnect to be done and pay the appropriate fee.
Water Reconnect Due To Lack of Payment on Account
If a water service reconnect needs to be done due to lack of payment on account, a fee of $100.00, in addition to the past due amount, will be paid in full prior to re-establishing service during the business hours of 8:00 a.m. to 3:00 p.m. If the reconnect is to be done after 3:00 p.m. during the week or on the weekend or on a holiday, a $150.00 reconnect fee, in addition to the past due amount, will need to be paid in full for each service or the customer will have to wait until the next business day for the reconnect to be done and pay the appropriate fee.
Water Service Charges
Once the water service has been disconnected/shutoff there will be no water and/or sewer charges related to this service. These charges will be billed up to the time of disconnection/shutoff with the next regular billing period. The water and sewer charges will resume when the water service has been reconnected.
Due Date
All utility bills are due and payable on the 20th of the month in which the bill is for; i.e billed January 1, due January 20. Any bills not paid by the end of day on the 1st of the next month shall receive a disconnect notice giving 15 days to pay. Failure to pay by the cutoff date shall result in disconnection of service.